Blog

benefits-hub

3-2-1: Get Ready to Re-Launch Your Benefits Hub

In the world of employee benefits, having a benefits hub is like having a treasure trove of valuable information right at your fingertips. It’s not just a static Open Enrollment tool that’s dusted off once a year; it’s a dynamic and versatile year-round resource that can revolutionize the way your employees engage with their benefits. If you’ve been underestimating the power of your benefits hub, it’s time to think again.

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How to Communicate Benefits through Infographics

Transform the way employees engage with benefits through the magic of infographics. Using infographics to communicate important benefits information allows employees to absorb essential details, creating a dynamic and immersive experience. The result? A deeper grasp of benefits knowledge, leading to a greater appreciation of the plans offered and a higher level of plan usage.

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Pitch Perfect Benefits Communication

In today’s competitive job market, offering exceptional employee benefits is crucial for attracting and retaining top talent. However, merely providing great benefits is not enough; effectively communicating them to your employees is just as important.

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Strategies

Strategies for Discovering Your Benefits Communication Goals

If you’ve been a part of the benefits communication process, you know it can be stressful and time-consuming. From plan decisions and scope discussions to schedules and logistics, it can be a challenge to get it all done in time for Open Enrollment. But with a little time, effort, and elbow grease, you can determine your goals and get a head start on a successful benefits year.

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fsa-hsa-radar

Don’t Let FSAs & HSAs Fly Under the Radar

It’s that time of year again—preparation season for Open Enrollment. Cue dramatic music! Open Enrollment is one of the most stressful times of year for Human Resources and employee benefits teams. It means months of planning, preparation, communications, and a mile-long to do list.

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2023 Net Promoter Score

What Does This Mean?

Providing the highest level of hospitality is important to us. Surveys give us the feedback we need to continually meet this goal. We’re pretty proud of our Net Promoter Score (NPS). Here’s why:

What Is NPS?

NPS is based on the percentage of survey respondents who are promoters, passives, and detractors:

  • Promoter: Score of 9 or 10
  • Passive: Score of 7 or 8
  • Detractor: Score of 0 to 6

Scores range from -100 to 100. The higher the score, the higher the percentage of promoters versus detractors.

What Is a Good NPS?*

Above 0: Good
Above 20: Favorable
Above 50: Excellent
Above 80: World Class

*Bain & Company, creators of NPS