Let’s Hear It for Employee Benefits Hubs:

Your One-Stop for All Things Benefits

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Let’s Hear It for Employee Benefits Hubs Your One-Stop for All Things Benefits Sign Up for a FREE Open Enrollment Toolkit By submitting your email address, you agree to receive periodic communications from Communication Partners, Inc. We will never share your information with third parties or social marketing firms.</p Remember when Juliet asked, “What’s in […]

Are Your Employees Still Confused about HSAs and FSAs?

Let’s Fix That

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Are Your Employees Still Confused about HSAs and FSAs? Let’s Fix That Sign Up for a FREE Open Enrollment Toolkit By submitting your email address, you agree to receive periodic communications from Communication Partners, Inc. We will never share your information with third parties or social marketing firms.

You Do You

Choose Your Own Adventure with Self-Guided Presentations

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You Do You Choose Your Own Adventure with Self-Guided Presentations Sign Up for a FREE Open Enrollment Toolkit By submitting your email address, you agree to receive periodic communications from Communication Partners, Inc. We will never share your information with third parties or social marketing firms.

Speaking Benefits to Gen Z

It’s Easier Than You Think!

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Speaking Benefits to Gen Z It’s Easier Than You Think! Sign Up for a FREE Open Enrollment Toolkit By submitting your email address, you agree to receive periodic communications from Communication Partners, Inc. We will never share your information with third parties or social marketing firms.

2023 Net Promoter Score

What Does This Mean?

Providing the highest level of hospitality is important to us. Surveys give us the feedback we need to continually meet this goal. We’re pretty proud of our Net Promoter Score (NPS). Here’s why:

What Is NPS?

NPS is based on the percentage of survey respondents who are promoters, passives, and detractors:

  • Promoter: Score of 9 or 10
  • Passive: Score of 7 or 8
  • Detractor: Score of 0 to 6

Scores range from -100 to 100. The higher the score, the higher the percentage of promoters versus detractors.

What Is a Good NPS?*

Above 0: Good
Above 20: Favorable
Above 50: Excellent
Above 80: World Class

*Bain & Company, creators of NPS