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The Open Enrollment Toolkit has everything HR and benefits teams need to get through the busy Open Enrollment season. With planning tools to help you achieve your goals plus fun and interactive resources you can share with your employees, our free Open Enrollment Toolkit has it all:

    • Scan the Product Offerings to see our tried-and-true communications
    • Start the season on the right foot with the Goal Setting Worksheet
    • Keep track of your to-do’s with the Checklist
    • Share a quick, attention-grabbing video with your employees
    • Add badges to your digital communications and benefits site
    • Get helpful tips for a smooth Open Enrollment season
    • Download kit here or view below
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Product Offerings

Goal-Setting Worksheet

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Open Enrollment Checklist

Open Enrollment Video

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Coming Soon Badge

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Enroll Now Badge

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Complete Badge

Easy Breezy Open Enrollment

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Engage Remote Employees

Frequently Asked Questions

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Open Enrollment Calendar

Open Enrollment Survey

2023 Net Promoter Score

What Does This Mean?

Providing the highest level of hospitality is important to us. Surveys give us the feedback we need to continually meet this goal. We’re pretty proud of our Net Promoter Score (NPS). Here’s why:

What Is NPS?

NPS is based on the percentage of survey respondents who are promoters, passives, and detractors:

  • Promoter: Score of 9 or 10
  • Passive: Score of 7 or 8
  • Detractor: Score of 0 to 6

Scores range from -100 to 100. The higher the score, the higher the percentage of promoters versus detractors.

What Is a Good NPS?*

Above 0: Good
Above 20: Favorable
Above 50: Excellent
Above 80: World Class

*Bain & Company, creators of NPS