On our quest to deliver world-class employee benefits materials, we set out to find one resource that checks all the boxes.
We’re pleased to have created a product that combines functionality, award-winning design, and creative communication—the navigation-enhanced guide.
If you’re looking for a fun and innovative way to engage employees in their benefits, our navigation-enhanced guide may be just the ticket. We have carefully crafted our signature “nav guide,” as we like to call it, to reach not only employees, but their family members too.
We also know that benefits communication doesn’t stop at Open Enrollment, so our nav guide is designed to be a handy resource for employees and their family throughout the year.
As you get to know the nav guide, let us introduce you to our favorite features.
It’s important to be able to quickly find the information you need when you need it. Using simple menus, links, and buttons, employees can easily locate and jump to specific plans and contacts. Knowing where to go when they have questions will steer employees toward self-reliance—reducing questions to busy HR teams.
Your employees are comfortable interacting with digital materials. On a regular basis, they scroll through TikTok, Instagram, Twitter, etc. We’ve taken some of the lessons learned from social media and incorporated them into our nav guide. Employees get to click on topics, explore materials, watch videos, and more from their laptop, tablet, or phone. A convenient, interactive experience will boost engagement in their benefits.
One of the most valuable features of the nav guide is the ability to embed hyperlinks to direct employees to important information. Your benefits hub, carrier flyers, videos, vendor sites, etc. will be easier to find than ever. This broadens the scope and gives you the option to make the nav guide less text heavy. Employees get a customized experience; they can scan the benefit highlights or click a button for a deeper dive.
When you’re printing a guide, there are certain rules you must follow (i.e., the page count must be in multiples of 4). And, since the paper industry has been hit hard (see our recent blog), a digital option like the nav guide may be the answer. Make it as long or as short as you need. By spreading out your benefits information, you can add eye-catching graphics and make use of white space for a better benefits experience.
The goal of any benefits communication is to get employees to read the materials, take action, and make informed decisions about their health and well-being. The navigation-enhanced guide is specifically designed to meet all their needs and serve as a reference year-round.
Browse our gallery of products to see examples of our nav guide. We’re here to help.
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Providing the highest level of hospitality is important to us. Surveys give us the feedback we need to continually meet this goal. We’re pretty proud of our Net Promoter Score (NPS). Here’s why:
NPS is based on the percentage of survey respondents who are promoters, passives, and detractors:
Scores range from -100 to 100. The higher the score, the higher the percentage of promoters versus detractors.
| Above 0: Good |
| Above 20: Favorable |
| Above 50: Excellent |
| Above 80: World Class |
*Bain & Company, creators of NPS