When reviewing and editing a document, your goal is to clearly communicate the changes that need to be made. We all know it is time consuming to print out a PDF, add handwritten notes, and scan it back to your fellow team members. This process is not only time-consuming, it can also lead to issues with interpretation, making room for error.

Easy to use editing tools, through Adobe, can help you save time, waste less paper, and avoid misinterpretation. All versions of Adobe Acrobat will include these basic editing tools to help you clearly communicate your suggestions.

Why it works:

  1. Fewer steps! You will save time without the need to print, hand write, and scan.
  2. No more errors! There is less interpretation and room for error.
  3. Go green! You can save some paper.
  4. Easy to access! You can find these tools on any version of Adobe Acrobat.

For more information, check out this detailed tutorial: Adobe Acrobat.

2023 Net Promoter Score

What Does This Mean?

Providing the highest level of hospitality is important to us. Surveys give us the feedback we need to continually meet this goal. We’re pretty proud of our Net Promoter Score (NPS). Here’s why:

What Is NPS?

NPS is based on the percentage of survey respondents who are promoters, passives, and detractors:

  • Promoter: Score of 9 or 10
  • Passive: Score of 7 or 8
  • Detractor: Score of 0 to 6

Scores range from -100 to 100. The higher the score, the higher the percentage of promoters versus detractors.

What Is a Good NPS?*

Above 0: Good
Above 20: Favorable
Above 50: Excellent
Above 80: World Class

*Bain & Company, creators of NPS