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Our Products

Benefit Guides Benefit Websites Mobile Gateways Videos Newsletters  Posters Postcards

Why Choose Communication Partners?

We consult with you to determine the proper combination, timing, and delivery methods for communications during Open Enrollment and throughout the year. Our goal is to work with you to create a communications campaign that will:
  • Empower employees to make well-informed benefit decisions
  • Engage employees to take action
  • Enhance employee appreciation of the valuable benefits you offer

Custom Benefit Guides

Our benefit guides are specially designed and written based on your employee audience. We customize the tone of the message to communicate benefits clearly and effectively. Benefit guides are branded with your company logo, colors, and image preferences to enhance engagement, interest, and comprehension.


The tactile experience of printed benefit guides evokes a sense of quality and importance. The employee can proudly share this experience with their spouse and family as they select the benefits best suited to their needs.


An interactive benefit guide allows your employees to quickly find information that is important for their particular needs and gives them the ability to drill down into the details. You can include multiple forms of media within the interactive guide, such as:


Benefit Microsites

A benefit microsites or hub is a website created to focus solely on your company’s health and wellness benefits. This is an employee’s go-to location for everything related to their plan information, enrollment instructions, wellness initiatives, benefit videos, important documents, and more. Incorporate links to the microsite within a benefits web app, guide, video, newsletter, or postcard.


Mobile Gateway

CPI’s Gateway is a downloadable benefits web app, customized to your company’s needs. With a single click on a mobile phone, employees have direct access to important benefits information any time they need it. Gateway is the perfect companion to your comprehensive benefits guide, microsite, and enrollment campaign.



Videos are a powerful tool to explain benefits, onboarding processes, training, and recruitment efforts. We help write a script with customized characters, scenes, and voiceovers. We help you discover the style of video that best meets your needs.


Newsletters & Flyers

Give employees streamlined information during onboarding, open enrollment, or any time during the year. Newsletters and flyers are typically 2-4 pages and can announce benefit changes, program highlights, and enrollment steps. Newsletters and flyers can be printed or delivered electronically.



Posters & Postcards

Announce open enrollment or other company events with branded posters in the breakroom and postcard announcements sent to employees’ homes to reach spouses and family members. Our postcards are oversized and designed with creative images and content so they won’t be missed in the mail.


Total Compensation Statements

The reality is that employees don’t realize how much their employer pays toward employee benefits, the second largest expense behind salary. Total compensation statements communicate the investment your company makes to its employees and help employees understand the true worth of their employment


We Make You Look Like the Hero You Are!

Brokerage Communication Services We work closely with the largest brokerage firms in the country to provide their clientele with the most innovative benefits copywriting and design solutions available. Our strength lies in our ability to:
  • Provide high-quality and effective communications
  • Enhance employee engagement
  • Save you time during busy renewal and open enrollment season
  • Offer cost-effective solutions for custom communications
HR Communication Services We strive to provide streamlined solutions for Human Resource professionals. We create the tools to communicate benefits information to employees in a way that’s concise and engaging. Our products are designed to:
  • Educate and engage employees to take control of their health care
  • Cater to a variety of learning styles and generational preferences
  • Take work off your desk by covering employee’s frequently asked questions
  • Showcase your company’s commitment to providing comprehensive benefits to employees

2022 Net Promoter Score

What Does This Mean?

Providing the highest level of hospitality is important to us. Surveys give us the feedback we need to continually meet this goal. We’re pretty proud of our Net Promoter Score (NPS). Here’s why:

What Is NPS?

NPS is based on the percentage of survey respondents who are promoters, passives, and detractors:

  • Promoter: Score of 9 or 10
  • Passive: Score of 7 or 8
  • Detractor: Score of 0 to 6

Scores range from -100 to 100. The higher the score, the higher the percentage of promoters versus detractors.

What Is a Good NPS?*

Above 0: Good
Above 20: Favorable
Above 50: Excellent
Above 80: World Class

*Bain & Company, creators of NPS