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Products & Services

When you choose Communication Partners, we consult with you to determine the proper combination, timing, and delivery methods for communications during Open Enrollment and throughout the year. Our goal is to work with you to create a communications campaign that will:

  • Empower employees to make well-informed benefit decisions
  • Engage employees to take action
  • Enhance employee appreciation of the valuable benefits you offer


Benefit Guide

Benefit Guides




Benefits at
a Glance




Total Compensation Statements


Partner with us

Let’s talk about your next campaign.

We Make You Look Like the Hero You Are!

Brokerage Communication Services

We work closely with the largest brokerage firms in the country to provide their clientele with the most innovative benefits copywriting and design solutions available. Our strength lies in our ability to:
  • Provide high-quality and effective communications
  • Enhance employee engagement
  • Save you time during busy renewal and open enrollment season
  • Offer cost-effective solutions for custom communications

HR Communication Services

We strive to provide streamlined solutions for Human Resource professionals. We create the tools to communicate benefits information to employees in a way that’s concise and engaging. Our products are designed to:
  • Educate and engage employees to take control of their health care
  • Cater to a variety of learning styles and generational preferences
  • Take work off your desk by covering employee’s frequently asked questions
  • Showcase your company’s commitment to providing comprehensive benefits to employees

Working Process

When you work with CPI to develop a custom communications campaign, we walk you through every step of the process.
Here’s what you can expect.

01. Strategy

We ask specific questions and truly listen to learn more about your company – and especially about your employees. Our strategy sessions help unpack which deliverables may work best for your company culture and employee needs.

02. Support​

When you decide to move forward, you’ll be paired with a dedicated project manager who will guide you through the process from start to finish. They help ensure your goals are met and your communications deliver on-time through weekly check-in calls and schedule management.

03. Develop

It’s go time! Our team of writers and designers work tirelessly behind the scenes to deliver custom written and designed communications to meet your goals and engage your audience.

04. Review​

We care about what you think. You’re offered several opportunities to review the writing and design of your communications to ensure the end result is what you envisioned and even more.

05. Launch

Once your project is final and approved, we are ready for launch! Whether we push your benefits microsite live or send your materials to print, we’ve got you covered to put your new, custom communications into motion.

Sound Good?

Let’s talk about your needs.

2022 Net Promoter Score

What Does This Mean?

Providing the highest level of hospitality is important to us. Surveys give us the feedback we need to continually meet this goal. We’re pretty proud of our Net Promoter Score (NPS). Here’s why:

What Is NPS?

NPS is based on the percentage of survey respondents who are promoters, passives, and detractors:

  • Promoter: Score of 9 or 10
  • Passive: Score of 7 or 8
  • Detractor: Score of 0 to 6

Scores range from -100 to 100. The higher the score, the higher the percentage of promoters versus detractors.

What Is a Good NPS?*

Above 0: Good
Above 20: Favorable
Above 50: Excellent
Above 80: World Class

*Bain & Company, creators of NPS